How to Fix Steam Store Black Screen Issue?
Last Update: 11/24/2024

Have you opened the Steam client to play a game but got a black screen? Is the problem limited to one Steam tab, primarily Library, with the rest of the tabs functioning normally? It's one of the most aggravating issues that Steam users have, and it could be caused by your display, Steam client, or even Windows itself.

In this article, we will look at the causes of the black screen issue on Steam and offer solutions to help you fix it.

 

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Part 1: What Causes the Black Screen Issue on Steam?

Part 2: Ways to Fix the Black Screen Issue on Steam

Part 3: Best Gaming Experience on Steam with LagoFast

Part 1: What Causes the Black Screen Issue on Steam?

The display on Steam can go black for several reasons. Here are some possible causes:

  • The Steam client hasn't been updated for a long time.
  • Steam's settings have been configured incorrectly.
  • Other gaming clients or apps running alongside Steam are disrupting its operation.
  • Your graphics card is malfunctioning due to a hardware issue or being overloaded.
  • Some Steam client files have become corrupted.
  • The Steam cache or browser data has accumulated excessively.

Considering these potential causes, let's discuss the fixes you can apply to restore Steam's normal operation.

Part 2: Ways to Fix the Black Screen Issue on Steam

1. Apply Some Basic Fixes

To ensure that the black screen issue on Steam isn't just a minor glitch, try these simple fixes first:

  • Restart the Steam client and your computer to eliminate any temporary issues.
  • Click three times anywhere on the black screen that appears in Steam.
  • If visible, click on the "Friends & Chat" option in the bottom-right corner of the Steam client.
  • If using Steam on an external monitor, move the Steam window to your main screen.
  • Participating in the Steam beta can cause display and other issues. If you recently joined the Steam beta version, opt out by following the process in our guide on fixing Steam client crashing and freezing issues.
  • Turn off any hacking tools, cheat software, or other apps that could interfere with Steam's operation.

1-click-on-the-friends-and-chat-option-in-steam-client

If the issue persists after trying these basic fixes, proceed with the remaining solutions.

2. Ensure Your Graphics Card Is Working Properly

GPU problems are often the cause of display issues. Before trying other fixes, ensure that your graphics card is functioning correctly.

  • Does your screen flicker or appear black and blurry in other games and software as well? Do you sometimes see horizontal or vertical lines? If so, your GPU might be malfunctioning, and you should get it checked by a technician.
  • Before doing that, update your graphics driver to rule out software issues.

If the issue only occurs when opening Steam, proceed to the next fix.

3. Update the Steam Client

Many users have reported that updating the Steam client can fix the black screen issue. Follow these steps to update your Steam client:

  • Launch the Steam client.
  • Navigate to the "Steam" tab in the top-left corner.
  • Click on "Check for Steam Client Updates…"

2-click-on-the-check-for-steam-client-updates-option-in-steam-menu 

  • If the Steam client is already up-to-date, you'll see a message stating, "Your Steam client is already up-to-date."

3-notification-window-showing-the-steam-client-is-already-up-to-date

  • If the client isn't up-to-date, download and install the latest update.
  • Updating the client may resolve the issue. If not, proceed with additional fixes.

4. Clear the Steam Web Browser Data

Some Steam users have found that clearing the Steam web browser data resolves the black screen issue. This action clears cached files, cookies, and history, which might fix the problem. Follow these steps to clear Steam web browser data:

  • Launch the Steam client.
  • Navigate to the "Steam" tab in the top-left corner and click on "Settings."

4-go-to-settings-option-in-steam-client

  • Go to the "Web Browser" tab in the left sidebar.
  • Click "Delete Web Browser Data" in the right pane.

5-delete-the-web-browser-data-from-the-web-browser-tab-of-steam-settings

  • Confirm by clicking "OK."
  • Clearing the browser data may resolve the black screen issue.

Part 3: Best Gaming Experience on Steam with LagoFast

LagoFast is a game booster designed to enhance your online gaming experience by reducing lag, lowering ping rates, and optimizing network settings. Here are some key features that can significantly improve your gaming sessions on Steam:

  • Reduction of Lag: LagoFast speeds up data transfer between your device and game servers by optimizing your internet connection.
  • Reduced Ping Rates: LagoFast assists in achieving reduced ping rates, which lead to quicker response times and more fluid gaming. It does this by choosing the optimal server paths.
  • Simple to Use Interface: LagoFast has an easy-to-use interface that lets players alter settings automatically for optimal performance with only one click.
  • Cross-Platform Support: LagoFast is compatible with PCs, consoles, and mobile devices, ensuring consistent performance across all your gaming platforms.
  • Cost-Effective Subscription Plans: LagoFast provides affordable subscription plans, making it accessible for gamers on a budget.

To elevate your gaming experience in Steam Store, just follow these four straightforward steps:

Step 1: Install LagoFast

 

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Step 2: Input “Steam Store” and click the result.

steam store black screen 

Step 3:Choose the server and node you need.

steam store black screen 

Step 4: Click “start game”, and it will show you real-time ping & packet loss rate.

steam store black screen

Even while connecting to servers in different regions, LagoFast can provide lag-free, fluid gameplay for the optimal Steam gaming experience.

Conclusion

In conclusion, understanding the causes of the black screen issue on Steam and applying the recommended fixes can resolve the problem effectively. Additionally, using LagoFast can further enhance your overall gaming experience, ensuring smoother and more responsive gameplay.